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Increase Customer Confidence While Generating Added Revenue

Extended warranties continue to evolve to meet the needs of today’s demanding consumer. Whether it is providing customer service on demand or reducing the anxiety caused by technology churn, these product warranties provide your clients financial protection and peace of mind. For resellers, warranties can help improve customer retention and loyalty. Warranties build goodwill by showing the customer you care about them after the sale.

Categories of Coverage

Extended Coverage (EXT)
Protection against product failure from normal wear and tear during regular use begins on the 31st day after purchase and can be extended for 1-year, 3-year or 4-year increments.
Date-of-Purchase (DOP)
Protection against product failure from normal wear and tear during regular use effective from the date of purchase.
Accidental Damage from Handling (ADH)
Protection against sudden and unforeseen accidental damage to a product that might occur during the course of normal and regular use of the product (drops, coffee spills, etc.).

3rd Party Warranty Services can be included and attached to address all of your customers’ specific needs. Standard service is available within 3-5 business days, but there are also Next Business Day options for the extra urgent needs. Additionally, repairs are completed onsite or through depot services by authorized manufacturer representatives, so not only does the device become functional again, but the manufacturer’s original warranty is maintained.

Features & Benefits:

  • Extra coverage features include power surge protection, remote control coverage, “no lemon” policy & more

  • Covers 100% parts and labor on authorized product repairs

  • Products are repaired or replaced based on manufacturer’s specifications

  • 24×7 customer service support via toll-free number, website, email or collect call

  • All plans are fully insured and fully transferrable

Become a Reseller
Distribute Your Products
Go To Market

Become a Reseller
At Mtech , you'll find we do more than just sell product. We provide the an extremely broad selection of programs, support and value-added services. By joining our reseller team some of the benefits you will have access to include:

Distribute Your Products
Mtech connects you with global and local markets, technologies, and resources to market and sell your products.
Our solutions go beyond distribution–we offer marketing, reverse logistics and a suite of services to connect you with your customers quickly, accurately and efficiently.

Mtech Commerce & Lifecycle Services provides supply chain solutions that connect supply and demand. From cross-border fulfillment to dropship and returns management, IT asset disposition, re-marketing, distribution and more, our solutions drive growth across the commerce, technology and mobility markets.

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About us

Mtech (Al Masaood Technology Services) was founded in 2010 as a division of Al Masaood Group to be a leading Computer technology distribution, IT supplier and your premier destination for wholesale and Retail computers (computers, laptops, servers, printers, monitors, networking devices, cabling, power supplies, and more) One-Stop Shop provider in the vibrant city (Dubai) of UAE. Trusted globally, we offer a vast range of computer devices, tailored IT solutions, and top global brand products, partnering with 2,500+ resellers worldwide.

Address Dubai

Dubai, Al Masaood Tower, 2 Office -203

Next to Deira city center

Contact us

Tel: +9714323 6970 |+97142325256
Email: info@mtech-services.com

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Tel: +9714323 6970 | +97142325256
Al masaood tower 2 offices - 78 Al Maktoum Rd - Dubai