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Mtech is Al Masaood Technology Services (Mtech) Company, a leading source for Wholesale distribution, Retail IT Hardware and computer procurement services in Dubai, UAE. Discover our story, values, and commitment to quality.
It is a part of Al Masood Group and a computer hardware wholesaler, Retail, and procurement company with years of experience. Founded in 2010, the company specializes in the distributor of quality IT products, high-tech, and multimedia products (Computers, computer parts and components, computer servers, workstations, laptops, printers, smartphones, gamer PCs, tablets, home automation, networking switches, routers, wireless, firewalls, servers, etc). Constantly evolving, our workforce has quadrupled, and our ambition is to become one of the leaders in the distribution of computer equipment.
M tech As the leading distributor of quality IT products to the Middle East and all countries its extensive portfolio includes leading global brands reaching out to over 2,500 resellers throughout the MENA region.
Mtech is Part of Al Masaood Group witch is a privately held and highly diversified Group, based in Abu Dhabi. Its companies and partnerships span activities and expertise in 18 different market segments. Its primary goal is growth through a deep understanding of its marketplace, the quality of its products and services, and an uncompromising quest for customer satisfaction.
From its early foundations as a small trading house some 50 years ago, Al Masaood has become one of the largest integrated industrial, commercial, and service organizations in the Middle East. The Al Masaood Company holds Abu Dhabi Chamber of Commerce registration number one.
Mtech is Known for its Platform Website mtech-services.com witch is a prominent online wholesale and retail platform that specializes in consumer electronics, computer hardware, and software. Founded in 2010, Mtech has grown into a major destination for tech enthusiasts and professionals, offering a wide array of products, from laptops, gaming components, and desktop computers to accessories and home automation, networking switches, routers, wireless, firewalls, servers, etc. The platform is known for its competitive pricing.
Our extensive portfolio features a wide range of computer hardware and select software solutions sourced from renowned brands such as Dell, HP, Cisco, APC, Tecnoware, Lenovo, Epson, Aruba, and more. Whether you're a business looking to equip your office or an individual seeking top-tier technology, we have the solutions you need.
we offer a wide range of IT services to meet the needs of businesses in Dubai and around the world. We specialize in IT supplier, IT product procurement, and provider services, focusing on sourcing and delivering essential hardware, software, and networking equipment to businesses. Our role involves facilitating the acquisition of IT products, guiding clients through the procurement process, and offering a comprehensive range of solutions tailored to their needs.
However, we do not provide installation or maintenance services. Our services encompass everything from wholesale and Retail IT products to expert procurement solutions, we are your one-stop provider destination for all things IT.
Our extensive portfolio includes a wide range of computer hardware, and select software solutions from renowned brands like Dell, HP, Cisco, APC, Tecnoware, Lenovo, Epson, Aruba, and more. Our mission is to deliver unparalleled IT products and comprehensive procurement support to meet your specific needs.
Our approach is transactional and tailored to your unique requirements. Think of us as your go-to tech store, a one-stop provider destination, where you can find exactly what you need to support your business operations.
Ordered Goods will be shipped to Buyer’s registered shipping address or directly to the designated End User in accordance with DDP incoterms 2020, Partner shall sign a delivery receipt confirmation.
Partner shall be responsible to comply with all applicable export and import laws and regulations and shall ensure that End Users comply with such laws and regulations as provided for in the Contractual Documentation.
Partner may examine the Products promptly upon receipt thereof. No, later than five (5) days after receipt, Partner shall notify Mtech of all claimed shortages or damaged Products, or if the rejection is intended, shall specify all grounds therefor. Failure to give such notice shall be deemed an acceptance of the Products as of the date of shipment.
All risks of loss or damage to Products shall pass to the Partner at the time of delivery to the carrier or shipper. The order shall not be refused for no actual reason.
Assignment of title and ownership of the Products shall occur once payment is made by Partner in full, even if delivery already occurred.
Shipment and/or delivery dates that may be indicated by Mtech are non-binding. Mtech shall not be liable for any delay due to Force Majeure. Orders will be shipped to Partner’s registered shipping address or directly to the designated End User.
Partner may return Products to Mtech or the Manufacturer only with a return material authorization ("RMA") number issued by the Manufacturer.
Buyer may only return erroneously shipped Products
Products that were damaged prior to shipment
Products damaged after shipment may not be returned.
To be eligible to receive credit for returned Products, Buyer must adhere to MTech’s then current returns processing guidelines. Buyer must obtain a valid return authorization number (“RMA”) from MTech concerned sales Manager.
Partner must notify Mtech in writing of any damage to the outer packaging or the Products, shortage, or other discrepancy ("Visual Defect") within five (5) business days after receipt of the shipment; otherwise, Partner is deemed to have accepted the Products.
Partner must notify Mtech in writing stating the specific Product defect within the warranty period. Mtech will only issue an RMA if the defect (either for Visual Defect or for Product Warranty) is created solely by Mtech or the Manufacturer, and only if Partner meets the notice requirement.
Mtech will not grant RMAs for damage, shortage, or other discrepancy created by Partner, the carrier, or the freight provider if the shipment is handled by the Partner or any other third party. Upon receiving the RMA, Partner must return the Products to Mtech in compliance with Mtech ’s instructions in the RMA. Mtech may assess all Products returned by Partner via RMA. If Mtech or the Manufacturer determines such Products are not eligible for a return, Mtech will send such Products back to Partner on a freight collection basis, or hold such Products for Partner's collection and on account at Partner's expense.
The Partner may have the right to reject the Products on Delivery date, however Mtech reserve the right to withhold 15% of the total price paid by the Partner to cover the shipping and return fees, the same will only apply on Products that have been paid online.
To deliver unparalleled IT products and comprehensive procurement support that caters to your specific needs. We understand that reliability, innovation, and unwavering commitment are the cornerstones of success in the fast-paced IT industry. These core values drive every service we offer, ensuring that all your technology requirements are met with excellence.
Mtech stands to Assist clients in selecting and purchasing the right hardware components such as servers, workstations, computers, laptops, networking equipment, and storage devices. We sell a variety of IT equipment to both individual consumers and professional users as well as we support our clients in bidding and win win engagement locally and international market.
Mtech is located in Dubai Port Saeed next to Deira city center, in Al Masaood Tower2
Yes, we have a physical store. Our operating hours are Monday to Saturday, 9 AM to 7:30 PM.
We offer international shipping for computer hardware. Our shipping services cater to global destinations. For international shipments, we tailor shipping options based on your location and the specifics of your order. Connect with us to explore the best shipping solutions for your international delivery.
We provide an extensive range of computer hardware, Computers, Printers, Servers, Networking devices, Monitors, CCTV systems, Networking cabling, and Power Supply units.
Absolutely! Our online platform offers the convenience of browsing, selecting, and purchasing our products from your comfort.
Our store prides itself on offering personalized customer service, competitive pricing, and a vast selection of high-quality products from the best IT Brands.
Our advantages include competitive pricing, reliable quality assurance, a diverse product range, flexible shipping options, and personalized support throughout the procurement journey.
We accept all kind of payment Cheques from local banks, TT ( Bank transfer ) payment links for credit cards, and so on.
Masaood Technology was founded in Dubai by the Al Masaood Group. The company initially focused on consumer electronics, quickly becoming a go-to destination for premium technology brands. Over the years, the company expanded its operations beyond retail, venturing into distribution, e-commerce, after-sales services, and enterprise solutions. Its ability to adapt to the changing market landscape and embrace new technologies has fueled continuous growth and regional expansion.
Mtech (Al Masaood Technology Services) was founded in 2010 as a division of Al Masaood Group to be a leading Computer technology distribution, IT supplier and your premier destination for wholesale and Retail computers (computers, laptops, servers, printers, monitors, networking devices, cabling, power supplies, and more) One-Stop Shop provider in the vibrant city (Dubai) of UAE. Trusted globally, we offer a vast range of computer devices, tailored IT solutions, and top global brand products, partnering with 2,500+ resellers worldwide.
Tel: +9714323 6970 |+97142325256
Email: info(@)mtech-services.com
