Ref: #1075
Listed By :Mtechservices

Call for best price

+9714323 6970 | +97143 23 05 58
Country: United Arab Emirates

Product Description :

The Avaya 16CC Agent Deskphone Dubai designed for call-center environments. The Avaya 16CC Phone Dubai is a cheap deskphone that brings SIP and basic ACD (automatic call distribution) to the agent desktop.

Product technical Details:

Avaya 16CC Agent Deskphone 

The Avaya 16CC Agent Deskphone Dubai is a phone specifically designed for call centre and contact centre agents and workers.

The Avaya 16CC Agent Deskphone  is cheap and purpose-built to provide SIP to the agent desktop in a call center environment, providing basic agent functions at a very smart price. The Avaya 16CC Phone combines legacy agent features such as LED keys and fixed feature buttons with today’s modern SIP desk phone improvements including softkeys, a navigation wheel, and a context-sensitive agent interface.

The Avaya 16CC Agent Deskphone Dubai needs Communication Manager 5.0 AND SIP Enablement Services 5.0 and it not compatible with the IP Office platform. The unit contains the features found only in the higher end, more costly, enterprise-class telephones. These features contain a bright, backlit display, support for multiple call appearances, dual lamp LEDs, 2-way speakers, fixed feature keys, and a context-sensitive user interface with soft keys. And, because of its cost-effectiveness, end users increase access to a feature-rich telephone, but at a very pretty price point.

 

Avaya 16CC Agent Deskphone Features: 

  • Basic ACD (Automatic Call Distribution) agent functions at a very attractive price
  • LED buttons and fixed feature keys
  • SIP desk phone enhancements including softkeys, a navigation wheel and a context-sensitive agent interface.
  • Purpose-Built for the call center, the 16CC features two headset jacks (for agent and supervisor) and no handset.
  • 16 available dual LED programmable buttons for one-touch access to common ACD features such as logging in/out, changing work modes.
  • A context-sensitive user interface and three softkeys and a four-way navigation cluster for scrolling through Call Center Agent specific commands and features.
  • The display on the 1616 has an adjustable viewing angle and measures four lines by 24 characters.
  • Available on Avaya Communication Manager.

 


Request price Contact us Categories Why Mtech.?Became Partner

We Supply Products to : United Arab Emirates (Dubai , Abu Dhabi , Sharjah, Al Ain ..) | Saudi Arabia | Oman | Bahrain | Iran | Iraq | India | Pakistan | Egypt | Mali |Nigeria | Uganda | Ghana | Sudan | Ethiopia | Tanzania | Somalia | Rwanda | Congo | Algeria | Morocco Africa all countries


 

SNO-L6083R — Security Cameras & Surveillance Solutions

SNO-L6083R — Security Cameras & Surveillance Solutions

The SNO-L6083R delivers 2 megapixel FullHD video in an outdoor bullet camera. IR LEDs allow visibili[...]

ANC6AUPP-24 CAT.6A UNSHIELDED 24 PORT PATCH PANEL

ANC6AUPP-24 CAT.6A UNSHIELDED 24 PORT PATCH PANEL

Avalon CAT.6A 24 Port Patch Panels are the industry’s high-quality Panels that support the latest te[...]

HP Designjet Z2100 44"

HP Designjet Z2100 44"

For rich, durable color prints at an affordable price, look no further than the HP Designjet Z2100 P[...]

SRN-1673S | Hanwha Techwin - Security Global Leader

SRN-1673S | Hanwha Techwin - Security Global Leader

SRN-1673S. 16CH 8M H.264 NVR with PoE Switch. • Up to 16CH 8M supported • H.264, MJPEG supported • 8[...]

CAT 6A Copper Cable - Belden

CAT 6A Copper Cable - Belden

Our Category 6A Copper Cable offers a wide range of options for your CAT 6A network

SNO-6013R Hanwha 2 Megapixel Full HD Weatherproof

SNO-6013R Hanwha 2 Megapixel Full HD Weatherproof

WiseNet Lite 2Megapixel Full HD Weatherproof Network IR Camera. Max. 2M (1920 x 1080) resolution. 3.[...]

XNV-6080R - Hanwha Techwin Europe Limited

XNV-6080R - Hanwha Techwin Europe Limited

2M Vandal-Resistant Network IR Dome Camera

BELDEN | 83950 0101000 Multi-Conductor - High-Temperature Thermocouple

BELDEN | 83950 0101000 Multi-Conductor - High-Temperature Thermocouple

20 AWG stranded (7x28) conductors, FEP insulation, overall Beldfoil shield (100% coverage), FEP jack[...]

HIKVISION | DS-2DE5232W-AE | NOD5232W Outdoor PTZ Dome Camera, 2MP, 32

HIKVISION | DS-2DE5232W-AE | NOD5232W Outdoor PTZ Dome Camera, 2MP, 32

Hikvision DS-2DE5232W-AE Network Speed Dome Cameras produce images with a resolution of up to 1920 x[...]

BELDEN | 27090A 0105000 Multi-Conductor - 600V Type TC Cable 12 14 AWG

BELDEN | 27090A 0105000 Multi-Conductor - 600V Type TC Cable 12 14 AWG

14 AWG multi-conductor stranded (7x22) bare copper conductors, PVC/Nylon insulation, PVC jacket.

Computer | Laptop | Servers from (Dell , Lenovo,HP , ASUS )

Aruba 2540 24G 4SFP+ Switch (JL354A)

Aruba 2540 24G 4SFP+ Switch (JL354A)

Designed for the digital workplace, the Aruba 2540 Switch Series is optimized for mobile users. With[...]

Buy IQTouch YoYo Kids TAB QX 570 Kids Tablet  Quad core Cortex A7

Buy IQTouch YoYo Kids TAB QX 570 Kids Tablet Quad core Cortex A7

Premier provider of the most comprehensive line of laptops, tablets, AI devices, and accessories for[...]

Latitude 5270 - Windows 7 Professional (64Bit)

Latitude 5270 - Windows 7 Professional (64Bit)

Latitude 5270 - Windows 7 Professional (64Bit) English (Includes Windows 10 Pro License), 6th Genera[...]

Apple MacBook Air (2019) – Core i5 1.6GHz 8GB 128GB Shared 13.3inch Sp

Apple MacBook Air (2019) – Core i5 1.6GHz 8GB 128GB Shared 13.3inch Sp

Apple MacBook Air 2019 13" i5 8GB RAM, 128 GB SSD, Arabic and English Keyboard, Space Gray MVFH2AB/A[...]

HP OMEN 15-DH0004NE Gaming Laptop – Core i7 2.6GHz 32GB 1TB+512GB 8GB

HP OMEN 15-DH0004NE Gaming Laptop – Core i7 2.6GHz 32GB 1TB+512GB 8GB

Buy HP OMEN 15-DH0004NE Gaming Laptop – Core i7 2.6GHz 32GB 1TB+512GB 8GB 15.6inch FHD Shadow black[...]

Dell Latitude E5270 Laptop | Intel Core 6th Generation

Dell Latitude E5270 Laptop | Intel Core 6th Generation

Latitude 5270 - Windows 7 Professional (64Bit) English (Includes Windows 10 Pro License), 6th Genera[...]

ASUS ROG G531 Gaming and Entertainment Laptop (Intel i7-9750H 6-Core,

ASUS ROG G531 Gaming and Entertainment Laptop (Intel i7-9750H 6-Core,

ASUS ROG G531 Gaming and Entertainment Laptop (Intel i7-9750H 6-Core, 8GB RAM, 512GB SSD, 15.6" Full[...]

Lenovo Yoga 920 2-In-1 Laptop With 13.9-Inch Display,Core i7

Lenovo Yoga 920 2-In-1 Laptop With 13.9-Inch Display,Core i7

Yoga 920 2-In-1 Laptop With 13.9-Inch Display,Core i7 Processor/8GB RAM/512GB SSD/Intel HD Graphics [...]

HP OMEN 15-DC1003NE Gaming Laptop – Core i7 2.6GHz 16GB 1TB+256GB 6GB

HP OMEN 15-DC1003NE Gaming Laptop – Core i7 2.6GHz 16GB 1TB+256GB 6GB

OMEN by HP Laptop 15-dc1003ne. The best never rest. You've got places to go, plays to make, and powe[...]

Latitude 3480 Series - 14.0" - No Optical Drive

Latitude 3480 Series - 14.0" - No Optical Drive

Latitude 3480, 7th Generation Intel Core i5-7200U (Dual Core, 2.50Gz, 3MB cache), 4G (1x4G) DDR4 Mem[...]

Best CCTV Camera hikvision , samsung , honeywell

DS-8132HQHI-K8 32-ch 1080p 2U H.265 DVR

DS-8132HQHI-K8 32-ch 1080p 2U H.265 DVR

32-ch 1080p 2U H.265 DVR 32 channels and 8 HDDs 2U DVR Efficient H.265 pro+ compression technology[...]

HIKVISION DVR products | UAE  | Dubai

HIKVISION DVR products | UAE | Dubai

4 Turbo HD/AHD/Analog interface input, 4-ch video&1-ch audio input, 1 SATA interface,1920×1080P: 12 [...]

Samsung hanwha Cost Effective EXPLOSION PROOF camera

Samsung hanwha Cost Effective EXPLOSION PROOF camera

Hanwha Techwin delivers a comprehensive line of security cameras and surveillance solutions for anal[...]

Samsung cctv hanwha Cost Effective Analog camera dubai stockist

Samsung cctv hanwha Cost Effective Analog camera dubai stockist

Hanwha Techwin delivers a comprehensive line of security cameras and surveillance solutions for anal[...]

Samsung cctv hanwha Cost Effective Network camera

Samsung cctv hanwha Cost Effective Network camera

find Stock list products for HANWHA techwin CCTV camera with Mtech ready for shipment send us your[...]

Samsung SMT-1934 19-inch LED Monitor w/Built-in Speakers

Samsung SMT-1934 19-inch LED Monitor w/Built-in Speakers

The SMT-1934 from Samsung is a 16:9 aspect ratio wide screen and supports up to 1280 x 1024 resoluti[...]

Samsung HCB-6000 2MP Box HD-CCTV Security Camera

Samsung HCB-6000 2MP Box HD-CCTV Security Camera

The HCB-6000 is a WiseNet HD+ 2MP, Full HD(1080p) 30fps box camera, AHD/TVI/CVI/CVBS, 120 dB True WD[...]

Samsung HCB-6001 2MP Box HD-CCTV Security Camera - No Lens .

Samsung HCB-6001 2MP Box HD-CCTV Security Camera - No Lens .

The HCB-6001 from Samsung is a WiseNet HD+ 2MP, Full HD(1080p) 30fps box camera,AHD/TVI/CVI/CVBS, 12[...]