Mtech is the Middle East, Africa's largest technology Value-Added distributor and a leading technology sales, Contact us 

Our Reference #1075
All Products from :Mtechservices

Call for best price

+9714323 6970 | +97143 23 05 58
Country: United Arab Emirates
  • Brand:
    AVAYA

Description

The Avaya 16CC Agent Deskphone Dubai designed for call-center environments. The Avaya 16CC Phone Dubai is a cheap deskphone that brings SIP and basic ACD (automatic call distribution) to the agent desktop.

Details:

Avaya 16CC Agent Deskphone 

The Avaya 16CC Agent Deskphone Dubai is a phone specifically designed for call centre and contact centre agents and workers.

The Avaya 16CC Agent Deskphone  is cheap and purpose-built to provide SIP to the agent desktop in a call center environment, providing basic agent functions at a very smart price. The Avaya 16CC Phone combines legacy agent features such as LED keys and fixed feature buttons with today’s modern SIP desk phone improvements including softkeys, a navigation wheel, and a context-sensitive agent interface.

The Avaya 16CC Agent Deskphone Dubai needs Communication Manager 5.0 AND SIP Enablement Services 5.0 and it not compatible with the IP Office platform. The unit contains the features found only in the higher end, more costly, enterprise-class telephones. These features contain a bright, backlit display, support for multiple call appearances, dual lamp LEDs, 2-way speakers, fixed feature keys, and a context-sensitive user interface with soft keys. And, because of its cost-effectiveness, end users increase access to a feature-rich telephone, but at a very pretty price point.

 

Avaya 16CC Agent Deskphone Features: 

  • Basic ACD (Automatic Call Distribution) agent functions at a very attractive price
  • LED buttons and fixed feature keys
  • SIP desk phone enhancements including softkeys, a navigation wheel and a context-sensitive agent interface.
  • Purpose-Built for the call center, the 16CC features two headset jacks (for agent and supervisor) and no handset.
  • 16 available dual LED programmable buttons for one-touch access to common ACD features such as logging in/out, changing work modes.
  • A context-sensitive user interface and three softkeys and a four-way navigation cluster for scrolling through Call Center Agent specific commands and features.
  • The display on the 1616 has an adjustable viewing angle and measures four lines by 24 characters.
  • Available on Avaya Communication Manager.

 


Request price Contact us List of Solutions Why Mtech.?Became Partner

We Supply Products to : United Arab Emirates (Dubai , Abu Dhabi , Sharjah, Al Ain ..) | Saudi Arabia | Oman | Bahrain | Iran | Iraq | India | Pakistan | Egypt | Mali |Nigeria | Uganda | Ghana | Sudan | Ethiopia | Tanzania | Somalia | Rwanda | Congo | Algeria | Morocco Africa all countries


 

Items we are distributing

Content Date
ABB PowerValue 11 RT 3kVA B 1 Phase Rack Mount UPS

ABB PowerValue 11 RT 3kVA B 1 Phase Rack Mount UPS

( UPS -Uninterruptible Power Supply / ABB UPS and battery replacement)

ABB PowerValue 11 RT 3kVA B 1 Phase Rack Mount UPS The PowerValue was designed to deliver a low tot[...]

Samsung SPE-100 1-Channel Network Video Encoder - H.264

Samsung SPE-100 1-Channel Network Video Encoder - H.264

(cctv security camera system / Samsung cctv camera | Hanwha )

SPE-100 is a high performing video encoder that converts video from analog cameras on to IP network [...]

SYH4K6RMI  APC Symmetra RM 4kVA Scalable to 6kVA N+1 220-240V

SYH4K6RMI APC Symmetra RM 4kVA Scalable to 6kVA N+1 220-240V

( UPS -Uninterruptible Power Supply / APC UPS and Battery replacement)

APC Symmetra RM 4kVA Scalable to 6kVA N+1 220-240V Automatic internal bypassSupplies utility power [...]

Eaton 9PX 1000-3000 W UPS 230V, Backup Power

Eaton 9PX 1000-3000 W UPS 230V, Backup Power

( UPS -Uninterruptible Power Supply / Eaton UPS and battery replacement)

9PX2200IRTBPH Eaton 9PX UPS (1000-3000W) The Eaton 9PX UPS (1000-3000W) provides advanced protecti[...]

Abb UPS Power Value 11 RT 3kVA  dubai  distributor

Abb UPS Power Value 11 RT 3kVA dubai distributor

( UPS -Uninterruptible Power Supply / ABB UPS and battery replacement)

Safeguarding your power supply has never been easier One factor has become increasingly critical fo[...]

IQ Touch VIA TAB QX 730 7″ 3G Table 8 GB 7'' inch with Wi-Fi+4G Tablet

IQ Touch VIA TAB QX 730 7″ 3G Table 8 GB 7'' inch with Wi-Fi+4G Tablet

(Laptop Computers | Servers | desktop / IQTouch Laptops )

VIA TAB QX 730. 7″ 3G Tablet. Model No. VIA TAB QX730. OS. Android 6.0 / 8.1. Screen. 7″ Capacitive [...]

HIKVISION | DS-2TD2615-10 | TD261510 Thermal Network Camera, Outdoor,

HIKVISION | DS-2TD2615-10 | TD261510 Thermal Network Camera, Outdoor,

(cctv security camera system / Hikvision cctv camera)

The Hikvision DS-2TD2615-xx Thermal and Optical Bi-Spectrum Network Bullet Camera uses a vanadium ox[...]

BELDEN | 1042A 0102500 Power Limited Tray Cable, 12 Pairs, 16 AWG, 7x2

BELDEN | 1042A 0102500 Power Limited Tray Cable, 12 Pairs, 16 AWG, 7x2

(Structure Cabling & Accessories / Belden cables)

16 AWG pairs stranded (7x24) bare copper conductors, twisted pairs, PVC/Nylon insulation, individual[...]

Asus ROG STRIX G G531GU-AL237T-STRIX G Gaming ...

Asus ROG STRIX G G531GU-AL237T-STRIX G Gaming ...

(Laptop Computers | Servers | desktop / ASUS Laptops)

The ROG Strix G embodies streamlined design, offering a formidable core experience for serious gamin[...]

Buy Eaton 5PX 2200i RT2U 2200VA/1980Watts UPS in Dubai ...

Buy Eaton 5PX 2200i RT2U 2200VA/1980Watts UPS in Dubai ...

( UPS -Uninterruptible Power Supply / Eaton UPS and battery replacement)

Buy Eaton 5PX 2200i RT2U 2200VA/1980Watts UPS in Dubai, UAE.There is also the possibility to add mor[...]

Best CCTV Camera hikvision , samsung , honeywell

Content Date
HIKVISION DS-2TP31-3AUF Handheld pistol-grip thermography

HIKVISION DS-2TP31-3AUF Handheld pistol-grip thermography

(cctv security camera system / Hikvision cctv camera)

The HIKVISION DS-2TP31-3AUF Thermal Camera has a high-speed ability to scan multiple human tempera[...]

HIKVision DS-2TD2637B-10/P Fever Screening Thermographic Bullet Camera

HIKVision DS-2TD2637B-10/P Fever Screening Thermographic Bullet Camera

(cctv security camera system / Hikvision cctv camera)

HIKVision DS-2TD2637B-10/P Fever Screening Thermographic Bullet Camera Recently, Hikvision released[...]

Samsung HCD-6080R 2MP Indoor Dome Varifocal Lens HD-CCTV

Samsung HCD-6080R 2MP Indoor Dome Varifocal Lens HD-CCTV

(cctv security camera system / Samsung cctv camera | Hanwha )

Full HD resolution. 0.11 Lux@F1.6 (Color), 0 Lux (B/W : IR LED on). 3.2 ~ 10mm (3.1x) motorized V/F [...]

Samsung/Hanwha TNO-4050T VGA H.265 Network/IP Thermal .

Samsung/Hanwha TNO-4050T VGA H.265 Network/IP Thermal .

(cctv security camera system / Samsung cctv camera | Hanwha )

Samsung/Hanwha TNO-4050T VGA H.265 Network/IP Thermal . Total BOX Bullet DOME PTZ Fisheye Multi-sen[...]

Shield Me Sanitization Spray Gate/ Tunnel / Chamber /Cabinet

Shield Me Sanitization Spray Gate/ Tunnel / Chamber /Cabinet

(Products / cctv security camera system)

WHAT IT IS – A full-body disinfection chamber called Personnel Sanitization Gate. This walkthrough e[...]

Hikvision DS-2CE17U8T-IT 4K Outdoor Bullet Camera

Hikvision DS-2CE17U8T-IT 4K Outdoor Bullet Camera

(cctv security camera system / Hikvision cctv camera)

4K Fixed Mini Bullet Camera 8 MP high performance bullet Strong night performance, capturing imag[...]

DS-2CD2422FWD-IW Hikvision 2 MP Camera

DS-2CD2422FWD-IW Hikvision 2 MP Camera

(cctv security camera system / Hikvision cctv camera)

Buy DS-2CD2422FWD-IW Hikvision 2 MP Camera | Hikvision | NETWORK, HIKVISION

CCTV Dubai | CCTV camera Dubai |cctv supplier in dubai uae

CCTV Dubai | CCTV camera Dubai |cctv supplier in dubai uae

(Products / cctv security camera system)

Mtech is one of the #1 CCTV companies in Dubai. We deal with CCTV security, CCTV home security, CCTV[...]

Computer | Laptop | Servers from (Dell , Lenovo,HP , ASUS )

Content Date
Dell Latitude E5490 , Intel Core i7-8650U (Quad Core, 1.90Gz, 8MB cach

Dell Latitude E5490 , Intel Core i7-8650U (Quad Core, 1.90Gz, 8MB cach

(Laptop Computers | Servers | desktop / Dell laptops & servers )

Trusted authentication: The Latitude 5490 offers multiple security options to meet ... performance w[...]

Dell PowerEdge Server R730, 3.5″ Chassis with up to 8 Hard ...

Dell PowerEdge Server R730, 3.5″ Chassis with up to 8 Hard ...

(Laptop Computers | Servers | desktop / Dell laptops & servers )

Dell Power edge R730 server, PE R730 (3.5″ Chassis with up to 8 Hard Drives) /Intel Xeon E5-2630 v4 [...]

Lenovo Yoga S740 i7 16GB, 1TB 2GB Graphic 14" Laptop, Gray

Lenovo Yoga S740 i7 16GB, 1TB 2GB Graphic 14" Laptop, Gray

(Laptop Computers | Servers | desktop / LENOVO Laptops & servers)

Lenovo is expanding what’s possible with a new class of Yoga laptops co-engineered with Intel® to th[...]

Asus ZenBook Pro P392FA-AB002R Core i7 16GB 512GB SSD 13.9" Win10 Pro

Asus ZenBook Pro P392FA-AB002R Core i7 16GB 512GB SSD 13.9" Win10 Pro

(Laptop Computers | Servers | desktop / ASUS Laptops)

Buy ASUS ZenBook Pro P392FA-AB002R (i7-8565U/16GB/512GB SSD) Win 10 Pro, 13.9 FHD, with USB-C Mini D[...]

IQ Touch VIA TAB QX 730 7″ 3G Table 8 GB 7'' inch with Wi-Fi+4G Tablet

IQ Touch VIA TAB QX 730 7″ 3G Table 8 GB 7'' inch with Wi-Fi+4G Tablet

(Laptop Computers | Servers | desktop / IQTouch Laptops )

VIA TAB QX 730. 7″ 3G Tablet. Model No. VIA TAB QX730. OS. Android 6.0 / 8.1. Screen. 7″ Capacitive [...]

PowerEdge T640 Tower Server

PowerEdge T640 Tower Server

(Laptop Computers | Servers | desktop / Dell laptops & servers )

PowerEdge T640 Tower Server Powerful, versatile and scalable Scale as your workloads evolve, with p[...]

ASUS FX505GD BQ138T Gaming Laptop

ASUS FX505GD BQ138T Gaming Laptop

(Laptop Computers | Servers | desktop / ASUS Laptops)

Asus TUF Gaming FX505GD-BQ138T Gaming Laptop (Black) -Intel Core i7-8750H, 1TB + 128GB SSD Hybrid, 1[...]

Apple MacBook Air (2019) – Core i5 1.6GHz 8GB 256GB Shared 13.3inch Sp

Apple MacBook Air (2019) – Core i5 1.6GHz 8GB 256GB Shared 13.3inch Sp

(Laptop Computers | Servers | desktop / APPLE LAPTOP)

Apple MacBook Air 2019 13" i5 8GB RAM, 256 GB SSD, English Keyboard, Space Gray MVFJ2ZS/A.

Buy ASUS VivoBook 14 X412UB-EK030T Silver (Core i5, 8GB ...

Buy ASUS VivoBook 14 X412UB-EK030T Silver (Core i5, 8GB ...

(Laptop Computers | Servers | desktop / ASUS Laptops)

Buy Asus VivoBook 14 X412UB-EK030T Laptop (Transparent Silver) - Intel i5-8250U 3.4 GHz, 8 GB RAM, 1[...]

Asus ZenBook UX305 review | TechRadar

Asus ZenBook UX305 review | TechRadar

(Laptop Computers | Servers | desktop / ASUS Laptops)

The highly-accurate touchpad on ZenBook UX305 features ASUS Smart Gesture technology for a more intu[...]